Shipping policy
Shipping Policy
Thank you for shopping with Jalaram Gruh Udhyog. We aim to provide a smooth and reliable shipping experience for all our customers.
Order Processing
- All orders are processed within 1–2 working days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Timeline
- Estimated delivery time is 5–7 working days depending on the delivery location.
- Remote areas may require additional delivery time.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before completing your order.
Order Tracking
- Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (if applicable).
Delivery Delays
While we strive to deliver orders on time, delays may occur due to weather conditions, courier issues, festivals, or other unforeseen circumstances.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Damaged or Missing Products
If you receive a damaged package or missing item, please contact us within 24 hours of delivery with photos and order details for assistance.
Contact Us
For any shipping-related questions or support, please contact our customer support team through our website or official contact channels.